Tuesday, May 19, 2009

Build Targeted Sales Lead Lists from the Internet

The Internet is one of the cost-effective ways to build a quality list of targeted sales leads. Buying or renting a list can be expensive and you can never be sure if you are getting the right customers you want. Also, there is the issue of outdated contact data since contact information may change over time.

The Internet has many sources of free-leads. Online directories (such as YellowPages.com and SuperPages.com), association websites, membership directories, White Pages, MLS listings, etc. are some of the sources that you can use to build a list of prospects for e-mailing / tele-calling.

ListGrabber allows you to quickly capture contact details of prospects from all these online sources and automatically add them to your database (Excel, Outlook, etc.).

So, stop wasting money on expensive lists. Use ListGrabber and see how it directly helps you sell more. Download your 10-day trial version of ListGrabber today.

For a free trial, Click here

Lead Sales Discussions with Prospects

Source: eGrabber.com

One of the keys to become a successful seller is being able to lead a business-focused sales discussion. This creates a favorable impression in the minds of your prospects. Right questions at the right time enable you to lead the sales discussions.

Plan your questions ahead of time. Many sales people tend to make the mistake of assuming that they will be able to frame questions based on their conversation with prospects. But, you will not be able to both listen and figure out what to ask at the same time. So, in order to increase the effectiveness of your conversation, it’s essential to write down at least 5 key questions prior to every meeting. What you need to focus on in your questions will depend on where your prospects are in their decision cycle.

Tuesday, May 12, 2009

Solutions for Automating Sales Lead Capture,Distribution and Processing

Sales representatives typically prospect for and obtain leads from a wide variety of sources. Today, in many industry segments such as Insurance, Loans, Real Estate and Automobile sales, agents and representatives routinely rely quite heavily on leads obtained online. This has to do with the fact that more and more Americans are going online. Consider the following facts:

- 68% of Americans or about 137 Million people use the Internet today

- As many as 97% of Internet users research products and services that they intend to buy online

Source: “America's Online Pursuits: The changing picture of who's online and what they do.” - Pew Internet & American Life Project’s (http://www.pewinternet.org) report on Internet demographics in the US.

- In 2005, auto dealers are drawing an average of nearly 230 online prospects per month. This was defined as people who had winnowed their car choices on other Web sites before clicking through to the dealers’ sites. In 2004, the same question was asked and the result was 116 online prospects a virtual doubling in one year.

Source: National Automobile Dealers Association Survey, Nov, 2005 – Referenced in http://www.townnews.com/articles/2005/11/03/publishers/pub081.txt

Given the above data, companies have recognized the importance of prospecting online. As a result we have seen a marked rise in online presence and in online marketing campaigns. To highlight this point consider the following:

- In 2005, 94 percent of the some 22,000 auto dealers in the United States have Web sites; onequarter of these auto web sites have come online within the last three years.

- One just has to enter “sales leads” into Google to find hundreds upon hundreds of companies that can provide leads

Source: National Automobile Dealers Association Survey, Nov, 2005 – Referenced in http://www.townnews.com/articles/2005/11/03/publishers/pub081.txt


The Flood of Leads Causes New Problems

This increased investment in online marketing has created a glut of leads. While leads are plentiful, businesses are now faced with two major problems in converting these leads to sales. These are:

- Quality of leads

- Timely and effective follow up of leads

Lead Quality – Fixable once Identified

The quality of leads depends on such factors as the attractiveness of the offer, the construction and targeting of the marketing campaign and effective coordination between marketing and sales. These issues are somewhat easily addressed once the issue with lead quality is identified by the company.

Lead Follow Up – Hard to enforce Process

On the other hand problems with timely and effective follow up are a little more difficult to fix as the underlying causes are most likely process related. Often there is no process or when a process exists, it is not being followed effectively.

The Yankee Group estimates that up to 80 percent of sales leads are either lost, go stale, or are simply never followed up on. This is despite the fact that there is plenty of data that clearly shows that timely follow up to an online lead does help improve sales. Consider the following :

- REALTOR.com survey data shows that for realtors who don't respond immediately, the conversion rate is only about 2 percent whereas realtors who respond to an online lead immediately, find their chances of converting into a sale increase tenfold from 2% to 20%.

- Forrester reports that only 165,000 out of 1.8 million online sales leads are closed by the auto industry each month. They point out that this is a problem with lead processing technologies and follow up. Forrester suggests better performance could increase online vehicle sales by 40%

Source: Forrester Report as referenced by an article in Internet Retailer - http://www.internetretailer.com/dailyNews.asp?id=12652


- According to a survey by the CMO Council and the BPM Forum, business executives placed the opportunity costs of lead losses at between 10 and 20 percent of all sales.

This data clearly shows the importance of timely follow of sales leads. Businesses that recognize the importance of timely follow up usually have implemented the processes and tools to enable it. Typically the process involves, receiving leads and manually entering them into a lead tracking or sales force automation (SFA) system. These systems – depending on their sophistication, may automatically reply/market to the leads, distribute/assign the leads to sales people, schedule appointments and reminders and track overall follow up. One would think that tools like this should help solve all the lead follow up issues. However, the reality is that even the best processes supported with the best lead tracking tools will often fail because of the human element behind them. The two key problems areas are :

- Lead Capture

- Adapting to new SFA Tools

Lead Capture - Key Issue

Even though Lead Tracking and Sales Force Automation tools can help automate most elements involved in the lead follow up process, they rely on a manual process to get leads into the system. Typically most leads are delivered by email, fax or on web pages. A human has to physically transcribe the lead data into the lead tracking or SFA tool. If lead volumes increase, then manual data entry can become problematic and the rest of the fine-tuned, automated system breaks down as well.

Adapting to new SFA Tools

There is no dearth of sales lead tracking and SFA systems in the market today. With the adoption or implementation of each, there tends to be a learning curve for people. Also, people tend to have private data in spreadsheets or in personal applications that they feel comfortable using for manipulating or storing the data. Given these realities, businesses always end up with situations where the fancy tools end up being marginalized.

The eGrabber Solution

eGrabber’s eMail-Lead Grabber (ELG) is designed to address the two specific problems we detailed above. ELG helps :

- Automate the capture of sales leads

- Enable and automate the sales leads follow up process using all the existing applications

Leads are typically “auto-routed” i.e. sent one by one as they are processed by the lead source, or are batched together and delivered periodically. Leads are usually delivered by email in text, pdf or spreadsheets, fax or through an online system. ELG automates the capture of leads by automatically recognizing leads in email or electronic documents and then converting them into the appropriate formats suitable for the specific applications or databases that in use by the business today. ELG has an underlying workflow engine that allows it to automate the process of routing the captured lead data into the lead tracking or SFA systems. ELG has adapters/drivers for all major SFA or personal lead tracking systems including Excel spreadsheets. Unlike other sales lead process automation technologies, eGrabber actually automates - and hence eliminates, the costly/unreliable manual effort required to enter sales leads into a lead tracking system and automates the flow and coordination of lead information between existing applications. It does not require a new application/system to take advantage of the sales lead data being captured.


To know more about eMail-Lead Grabber, Click here

For a free trial, Click here



Monday, May 11, 2009

Build your Highly targeted Mailing Lists of Prospects with ListGrabber

Most Internet Marketers fail to realize the importance of building mailing lists from various Internet Sources.

There are many ways to build an mailing list, and one common method is to buy or rent a list. However, this option can be expensive and you can never be sure if you are getting the right list that you want. There are also very good chances of the list being outdated. Additionally, buying rights on commercial lists place restrictions on how you use those lists.

It is therefore highly recommended that you build your own mailing list of target prospects. This is because you know your target market and what appeals to them better than anybody else.

One simple and easy way to build your own list for marketing is to take advantage of online directories such as YellowPages.com, SuperPages.com, White Pages, association websites, membership directories, MLs Listings, etc. They are also free sources that are available on the Internet.

The biggest pain that marketers face here is having to manually enter the contact lists into an Excel spreadsheet or any database. It is not only time-consuming, but non-productive too! And this is where an Internet lead generation tool such as ListGrabber comes handy.

With ListGrabber, you can automatically extract contact information such as name, postal address, email, phone, fax, etc. from any online directory and enter them into an Excel spreadsheet or a contact manager - with just a single click! ListGrabber helps you save both time and money by automating the entire process of building custom prospect lists form various Internet sources.

ListGrabber incorporates patented contact capture technology, that has been perfected over many years, and is tuned to work with all popular web sites, directories and listings in USA, UK, Canada and Australia.

So, get more productive and prudent by using ListGrabber. It does in one hour what would have otherwise taken you days to do. Use ListGrabber to build your Internet leads list and use that time to sell more.

For a free trial, click here

Thursday, May 7, 2009

Automatically Process Email Leads into ACT!

I receive sales leads, as email, from lead vendors, 3rd party websites and online forms on my website. I manually copy-paste contact details and other relevant information from each email lead into ACT! fields. Is there a way by which I can quickly process email leads into ACT!?

Try eMail-Lead Grabber. It automatically processes email leads into ACT!. It extracts contact information and other relevant details from email leads, as and when they are received, and enters them into respective fields in ACT!. To put it differently, it converts email leads into ACT! contacts automatically.

eMail-Lead Grabber can also send personalized auto-response emails and distribute email leads among your sales team. It operates hands-free, and so it does not require you to be present.

eGrabber sales specialists can quickly show how you can use eMail-Lead Grabber to automate processing and distribution of email leads. You can either Schedule a Demo with them or Download the free 10-day trial version of eMail-Lead Grabber to try it by yourself.

eMail-Lead Grabber Works With:

ACT! 2009 / 2008 / 2007 / 2006 for Windows

ACT! 2009 / 2008 / 2007 / 2006 Premium for Workgroup

ACT! 2005 - Build Version:7.0.4.82 (Windows and Premium for Workgroup)

ACT! 6.0/ 2000

Monday, May 4, 2009

Continuity In The Marketplace - by Ray Jutkins

Source: .melissadata.com

You need to be in the marketplace on a regular, continuing, and ongoing basis. Not necessarily the same amount every week or every month, but on a regular basis. Whatever makes the most sense-not just in and out at your convenience. You are more likely to be remembered when it's time to buy if you are frequently seen. Seen through the articles, at a trade show, through a piece of direct mail, or well-placed advertisements. Even on the radio or TV if its appropriate for your market. Some products are seasonal, so therefore you must have the biggest impact during that season. The range between the best and worst season is rarely more than 20%. This doesn't mean you shouldn't be aware of it. It does mean you need to be in the marketplace on a continuing basis.